Latest News
TRY OUR NEW BOOKING SYSTEM
Exciting news, we have partnered with bikebook to enable online reservations and bookings, give it a try and let us know your thoughts. PS same
January 2, 2025
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HAPPY NEW YEAR
Happy new year to all the spokes customers and your families, We will re-open on the 6th of January after some much needed festivities. In
January 2, 2025
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About Spokes
Spokes Cycle Care & Repair is the dedicated bicycle servicing workshop based in Chelmsford, Essex. We have been servicing bikes and keeping our customers rolling for over 16 years.
We give the same high level of care whatever your ride. Old bikes, new bikes, faithful trusty steeds or high-end carbon machines. We don’t discriminate, whatever you ride you will always receive a warm welcome at the Spokes Workshop.
Give us a call or book online today
“What our customers are saying”
“First time using these guys after several recommendations. Glad I did as the service was excellent and very friendly. Will be returning for sure.”
“ I have used Silkie to service and repair both my mountain and racing bikes over the past 8 years or so. In summary the service received has been above excellent. Silkie is so friendly and always happy to talk you through work done and even writes it up in a service report! I highly recommend Spokes. ”
“They may not be the cheapest but their service is spot on and customer service is very good indeed. Would definitely use again. After service bike rode like it was almost new. Thanks”
“Hi. I rode the ‘Dowsett Canyon’ tonight and thank you both so much.
It has never been so good since I have had it. The gears work a dream.”
“Even though I live about fifteen miles away I still prefer to take my bike into spokes rather than nearer LBS as they have a very good knowledge of bike mechanics and are very friendly people.”
“Have been going to Spokes for a few years now. Quite a few times very recently. Always helpful and friendly, very quick turn around on whatever had to be done to my bike. My bike always comes back running smoothly. Cannot recommend them enough, 5 star service every time. Thanks Spokes ”
” Brilliant service. Great friendly company very efficient and excellent at their job. Thanks Silky and Ian, I will definitely use Spokes again 👍”
“I have been using Spokes for some time now and Silkie has always done a fantastic job when carrying numerous services or repairs on my bike(s) ! My bike (s) always come back from a service feeling brand new again ! Thanks and keep up the good work ..Nick ”
” Superb customer service from Ian and Silke, I’ve always been super pleased with the results and they’ve always been able to accommodate my required time frame.”
“I am probably the type of customer that most shops don’t favour as I am very picky and won’t accept anything other than top quality work. Over the last 8 years I have received nothing less than top quality work and I wouldn’t trust anyone else with my bikes. Not to mention that customer service is outstanding too. I’m happy happy happy”
” My old Dawes bike was in bit of a state so called and spoke to Silke about arranging a time slot to bring the bike in. Was greeted by Silke and Ian and after an initial quick assessment Ian said a lot of work would be required to the point that it might be worth buying a new bike! I left the bike with them and after an hour or so he called me back with a more accurate quote of what work needed doing. I decided it was time to get a new bike and Ian even recommended good local bike shops! They did not charge me for the assessment and gave me an honest opinion which concurred with what I was thinking. I will certainly use Spokes again if I need a bike service!”
“I was recommended to Spokes nearly 4 years ago – before I became ‘a born again sport cyclist’. Always service with a smile, job done properly and on time. Well done Silke & Ian.”
“Brilliant advice, really nice people who definitely go above and beyond all the time. Recommended.”
“Great service and great people. Couldn’t recommend Spokes enough! I won’t set foot in ******** or ***** cycles again.”
” Not that I knew it but my bike required a lot of investigating to correct. Spokes have been totally trust worthy respectful and honest and have still only charged a fee that I feel was well below the cost of other bike shops compared to the effort put in. I know where I will go next with all my bikes and recommendations. Fabulous people!!”
“Picked my bike up yesterday after a service ang got out and did 25 miles this evening. Couldn’t believe how smooth she rode. Without doubt the best she’s been since I bought it all those years ago. Well done Silke.”
” Great service from lovely people who really care. I took my commuting and off road bikes in for repair. My commuting bike needed new brake pads and cables, this was done the same day. My off road bike had a number of problems so I’ve booked it in for a full service and it will be ready in a week. The shop was full of repaired bikes, I estimate 20 or more, so they seem to be very popular.”